500 Million Users
Get direct access to Inbox of 500 mn users worldwide
Among Top 10 Apps
Telegram is among the top 10 most downloaded apps worldwide
180 Million Indian Users
India is fast adopting telegram since the pandemic due to its edge over other apps in terms of privacy and restrictions
Engage customers through seamless automation and start building solutions with our Telegram API
New customer engagement opportunity
Telegram has much of the competition beat with support of a higher file size limit of up to 2GB files and a wider audience reach with no restriction of group size limits and a wider audience reach
Engage with feature-rich communication
Level up your customer interaction with rich media to send and receive media files like images, audio, PDFs, CTA buttons and locations on the map along, with the broadcast message
Lead generation and sales engagement
Lead generation CTAs and intelligent product recommendations help acquire potential customers, which can be converted with reduced turnaround time with alert notifications for sales teams
Meet consumers where they are currently
High engagement rate
The pandemic has caused a rise in the number of users on Telegram which has led to an increase in brand and marketing engagement for businesses
No limit on group size
Unlike other messaging channels, Telegram has no limit on group sizes which helps in scaling and reaching more people
Telegram verified badge
Businesses can safeguard the authenticity of their bot with Telegram's verified badge
More secure application
Amid the rising concerns over security and encryption for messaging channels, Telegram has proven to be more secure for businesses and networking
Telegram bots for marketing
Telegram bots are very cost-effective in the long run and can be created to automate marketing activities
Added privacy features
Secret chats and self-destructing messages are some features offered on the platform to maintain complete data privacy
Gupshup Messaging Innovation
Templates
- Opt-ins
- Forms
- Payment messages
Advanced APIs
- 2-factor authentication
- KYC Lead gen journeys
- Customer feedback journeys
- EMI Collections journey
- Custom forms
Secure Messaging
- Protect sensitive customer information with captcha, 3-factor authentication and other security measures
- Gupshup is ISO 27001 certified & GDPR compliant company that supports the SSL Encryption technique TLS 1.2 256 bit AES
Use Cases
Automated Alerts
Configure Telegram bot to send updates and notifications
Support
Resolve issues raised by customers via chat
Assisted Buying
Help new customers find the right product or service
LetsGupshup
Drive user engagement with Gupshup’s Telegram API
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