Genie provides a flexible, open-architecture middleware that enables enterprises to connect their internal teams to multiple vendors across messaging channels, and centrally manage messaging costs and performance
It unifies fragmented messaging applications in the organisation. Scalable architecture that scales up or down based on the requirement
Users can add and configure vendor profiles to map speeds and priorities for different divisions or applications
Across SMS, WhatsApp, Google Business Message, Telegram, Email, Voice, Mobile app, Twitter, etc., as supported by integrated vendors. 30+ channels
Users define a routing strategy such as equal volume, percentage traffic, cost, TPS, latency, etc. and a failover mechanism across vendors
Offers comprehensive summary and detailed reports for messaging usage, traffic, cost, etc. with deep analysis to improve messaging performance
By controlling encryption and storage standards using custom controls
Improve enterprise communication between internal teams and vendors
Deliver an Omni-channel experience to vendors across 30+ messaging channels
Save costs by saving on subscriptions paid to multiple messaging platforms
Secure endpoints on custom hardware infrastructure enforced by own security policies
One platform for all messaging applications in your enterprise
Flexible middleware to connect your internal teams with external vendors