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Buying Consumer Electronics is now Conversational

Create personalised conversational experiences for customers

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Conversational Solutions for Consumer Electronics Brands

Single API for 30+ Messaging Channels AI-powered Customer Support via Chat Connected Packaging with QR Codes

Trusted by leading brands

bluestar
samsung-white-logo
panasonic
xiaomi
vivo

Pre-built Conversational Solutions

Messaging Solutions for Consumer Electronics

  • Single-API for 30+ Messaging Channels

    Single-API for 30+ Messaging Channels

    Interact and transact with your customers seamlessly across 30+ messaging channels using Gupshup’s Single API for Messaging

  • Payment Solutions via Messaging

    Payment Solutions via Messaging

    With 1-click Bill Pay, offer your customers easy payment options via payment messages

  • Advanced APIs for Automating Micro-journeys

    Advanced APIs for Automating Micro-journeys

    With Advanced APIs, we give you pre-built, customizable sequences that you can plug-in and use and accelerate the automation of key business workflows

  • Secure Messaging

    Secure Messaging

    Protect sensitive customer information like transaction value, with captcha, disappearing text, 3-factor authentication and other security measures

Interact and transact with your customers across 30+messaging channels

  • SMS

    SMS

    Deliver text messages to 225 countries through a cost-effective and programmable single API

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  • WhatsApp

    WhatsApp

    Engage with customers on the most used messaging app in the world using our Single programmable messaging API and give them a conversational experience

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  • RCS

    RCS

    Google RCS, an upgrade to SMS, offers enhanced messaging features with rich media, branding, read receipts, and suggested replies on user’s native messaging app

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  • GBM

    GBM

    A mobile conversational channel that combines entry points on Google Maps, Search, and brand websites to create rich, asynchronous messaging experiences

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  • Gupshup Messaging

    Gupshup Messaging

    Advanced messaging channel works on top of SMS, Website and native mobile apps developed by Gupshup to offer rich formats and great flexibility in developing conversational experiences

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Benefits to Consumer Electronics Brands

  • Seamless Integration

    Integrate with your existing enterprise suites and IT infrastructure to give a holistic experience to users

  • 24x7 Availability

    Provide 24x7 business operations, even during lockdowns and holidays

  • Automated Workflows

    Convert digital workflows on websites/apps such as ‘checkout’ to conversational workflows

  • Higher Conversion Rate

    Conversations build trust and have higher conversion compared to website/app based checkout workflows

  • Convenience

    Empower your customer with a convenient shopping experience on a message based interface

  • Be Omni-channel

    Consistent experience across 30+ messaging channels and do not miss out channel specific audiences