How to use WhatsApp for Customer Support? Here is a brief walkthrough on how your business can use WhatsApp for customer support and... Read More >
Journey of the BFSI industry through Conversational AI solutions AI-powered Conversational bots are a promising method to make a holistic improvement in the BFSI industry.... Read More >
Automate F&B Processes with Conversational AI The breakthrough in technology and the popularity of AI and machine learning algorithms have changed the... Read More >
Conversational AI Support vs Live Chat Support – Pros & Cons When it comes to customer support, businesses today are divided between deploying live chat with human... Read More >
Conversational Messaging improves Customer Support Experience Exceptional customer support experience is an important factor in customer satisfaction and loyalty. Learn how conversational... Read More >
WhatsApp and AI-powered Chatbots for Customer Support WhatsApp and AI-powered chatbots help implement automated yet contextual replies for customer queries, and deliver quick... Read More >
Gupshup raises $100M from Tiger Global Gupshup plans to rapidly scale its product and go-to-market initiatives worldwide to accelerate conversational messaging worldwide. Read More >
How to implement a Digital Menu for Restaurants A digital restaurant menu is an interactive interface that makes it easy for a customer to... Read More >
How is Gupshup’s WhatsApp Customer Support Tool different from WhatsApp Business API? Gupshup's WhatsApp API is the easiest and quickest way to introduce WhatsApp to your technology stack. Read More >
This is why you should integrate live chat feature into your bots Live chat adds a much-needed layer of intelligence to the conversations between customers and automated chatbots... Read More >