A Comprehensive Guide On WhatsApp API For Customer Support

With its global reach, WhatsApp has become one of the popular messaging channels for over 2 billion users worldwide. And ever since it opened for businesses, it became the must-have customer messaging platform. 

With WhatsApp Business API, brands can build strong relationships with customers, resolve issues, discover products, increase reach and build customer loyalty. Businesses can also deploy a smart AI-enabled WhatsApp chatbot to tackle the load and streamline the customer experience. 

In this ebook, you will learn everything about WhatsApp Business API, from how it helps collect opt-ins from customers to create WhatsApp Message Templates to growing your consumer base on WhatsApp. 

Download this FREE guide to understand:

• How to leverage WhatsApp Business API for customer support
• WhatsApp Business App vs WhatsApp Business API
• WhatsApp Message Templates: Formats & Guidelines 
• Ways to collect opt-ins from WhatsApp Business
• Popular use cases & case studies on WhatsApp support
• WhatsApp <> Gupshup Integration