Gupshup Bot platform enables businesses to build intelligent chatbots and voice assistants that can be built once and deployed across 30+ channels.
Gupshup was named by Hacker Noon as one of the 10 best AI-powered enterprise chatbot builders in the world for 2021
Bot building tools
No-code tools
Choose from a list of pre-built bot templates, customize its content and instantly publish it. Launch a fully functional fintech bot in minutes.
Low-code tools
With Flow builder, Create your conversation flow with a graphical editor. Create detailed and advanced conversational bots using just point-and-click tools
Yo-code Tools
Scripting tools for modeling dialog; or link with tools like Dialogflow and Rasa.
Pre-trained AI models, modules and APIs
AI language models
Fine-tuned by training on domain-specific vocabulary AI pipeline is standardized and reusable across industry domains
Enterprise bots
Conversational dialog scripts are pre-built, some customization possible is around personality, tone, verbosity, etc
NLP models
Only backend integration is required; conversational front-end is out-of-the-box, and NLP processes natural language queries
Rich documentation
Developers can create documentation with details about each feature and inline documentation to help develop the bots for use cases
Pre-built Industry-specific AI modules
Banking
Give KYC, collections, branch locator, card finder, loan finder, payment options to the customers
Marketing
Make lead gen, offer selection, customer feedback possible for the brand
Ecommerce
Leave the communication for package tracking, delivery rescheduling, return to the bot
Travel
Hotel changes, flight upgrades, local attractions made easy with AI-enabled bots
On-device bot store and Super bot for discovery
Easy search
Bot store as the one place to search and discover enterprise bots
Seamless transition
Ability to seamlessly transition to individual bots/conversational experiences
Super Bot
Serves as the equivalent of a search engine; a starting point for conversational experiences
Leverage AI
Understand user queries and recommend relevant bots
Cloud-based Flow Builder and Integrated Developer Environment (IDE)
- Add NLP and AI modules to the bot using a rich toolset
- The platform maintains logs, data and analytics
- Monitor the health and changes on the bot
- Provides details on flow builder and helps with a Gupshup proxy bot
- Helps with bot configuration and provides a persistent menu
- Bot store and Super bot to drive discovery
- Interbot for advanced, enterprise-grade bots
- On-device AI capabilities for message analysis
- On-device personalization to enhance all bots
Deploy on 30+ messaging channels
WhatsApp for Business
Instagram
Google Assistant
Hangouts Chat
PubNub
Slack
Twitter
Facebook Messenger
Workplace
Twilio SMS
Telegram
Kik
Line
Cisco Webex Teams
SMS Gupshup
Smooch
Viber
Web Widget
Gupshup Messaging Widget
Passthrough
InterBot
Develop and integrate chatbots to make your brand conversational
Build user-friendly chatbots and voice assistants
Build once and deploy across 30+ channels
Brands can deliver personalized engagement and support
Brands can connect with customers at scale
Facilitates seamless and automated communications between brands and customers
Interact via text, voice or in multiple languages
LetsGupshup
Learn how to build your own bot Build your own Bot
We are a Conversational Messaging Platform that helps businesses engage with customers across 30+ messaging channels across commerce, marketing and support.
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