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Drive Growth with Conversational Commerce

Go beyond lead generation. Share product catalogs, cut acquistion costs and sell more by assisting customers over messaging, voice and video.

WhatsApp business API
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Trusted by leading consumer brands globally

WhatsApp chatbot for marketing

Create marketing
campaigns that convert

Promote products with image-rich cards and carousels on high performing channels like WhatsApp and RCS

29%
Lower customer <br> acquisition costs

Lower customer
acquisition costs

WhatsApp chatbot for commerce

Sell more with 1:1
buying assistance

Provide relevant upsell and cross-sell recommendations over WhatsApp, Instagram and own channels with AI powered bots

24%
Higher upsell & <br> cross-sell revenue

Higher upsell &
cross-sell revenue

WhatsApp chatbot for support

Grow CSAT with real-time,
effective support

Share order updates and real-time tracking information, assist with service requests, collect feedback and seamlessly connect customers to live agents

18%
Higher customer <br> satisfaction

Higher customer
satisfaction

Quick Integrations with 500+ Apps & Platforms

Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback

Zoho
Salesforce
Hubspot
Freshworks
See all Integrations

Conversations across the customer lifecycle, on channels of their choice

Re-Engage

Re-Engage

Re-engage to upsell & cross sell

Discover

Discover

Chat to showcase products

Nurture

Nurture

Answer queries to ready prospects for conversion

Sell

Sell

Sell easy with 1-click payment solutions

Support

Support

Offer care anytime, anywhere

Don't just take our word for it

akris
Global Online Director, Akris

AskSid/ Gupshup is special for its high AI and ML competency and has strong understanding of the fashion retail business.

We get deep insights on customer behavior and decision-making process, and can provide much better service.

vicco
Director, Vicco Laboratories

The consumer journey is non-linear today. With more time spent on social media, we want to reassure our consumers that we are easily accessible and available with just a few clicks.

The Instagram chatbot developed by Gupshup enables and simplifies the brand-consumer interaction process in a more seamless manner

Why 45,000+ brands love us!

  • Custom & pre-approved

    Custom & pre-approved

    templates to get started quickly on IP and owned channels

  • Rich media messaging

    Rich media messaging

    formats to deliver engaging CX

  • Multi-lingual support

    Multi-lingual support

    to converse in the language your customers speak

  • Omnichannel

    Omnichannel

    agent interface for one view of all ongoing interactions

  • Self-Serve

    Self-Serve

    to build, experiment and rapidly deploy new ideas

  • 360° insights

    360° insights

    into trending queries, reasons for drop-offs and query resolution times

Frequently Asked Questions