Boost digital finance adoption with AI conversations

Make online finance easy with AI and 150+ pre-built journeys that automate routine customer interactions, securely and at scale

BFSI
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Trusted by leading financial institutions

Onboard new customers digitally

Onboard new customers
digitally

  • Allow customers to discover products on popular channels like WhatsApp
  • Minimize abandonments by replacing 'form filling' and document collection with the ease of chat
  • Complete KYC, onboard and activate customers using message, voice and video
26%
Lower <br> Onboarding time

Lower
Onboarding time

top wave
Grow relationship value with easy transactions

Grow relationship value
with easy transactions

  • Let customers pay EMIs, premiums, buy stocks and make deposits over chat
  • Improve conversion of payment messages with 1-click-billpay across channels
  • Encourage action with alerts, portfolio advice, tailored offers and comparisons
62%
Higher upsell & <br> cross-sell revenue

Higher upsell &
cross-sell revenue

Bottom Wave
Optimize costs and serve better with intuitive support

Optimize costs and serve
better with intuitive support

  • Reduce customer wait time with automated FAQs & pre-built journeys
  • Humanize the experience with text, voice & video based interactions for complex queries
  • Predict better with AI and aid Relationship Managers to cultivate profitable relationships
94%
Queries handled without <br> human intervention

Queries handled without
human intervention

  • 4 Bn+

    BFSI Interactions
    per month

  • 97%

    AI accuracy in
    query responses

  • 50%

    Increase in
    Click-to-Payment ratio

Unmatched capabilities

  • Omnichannel Finance

    Omnichannel Finance

    Integrate with 30+ messaging channels through Text, Voice, and Video to deliver a superior banking experience

  • WhatsApp Banking

    WhatsApp Banking

    Offer 24*7 access on customer's favourite messaging channel across 180 countries

  • Voice and Video

    Voice and Video

    Incorporate Voice & Video AI into every customer touchpoint, inbound & outbound calls, IVR, voice notes and assistants

  • 1 Click Bill Pay

    1 Click Bill Pay

    Allow customers to make easy payment to bills, EMIs, and other purchases right from the chat screen

  • Digital eKYC

    Digital eKYC

    Simplify KYC with guided flows and online document collection. Reduce effort and drop offs with anytime video KYC

  • AI Assistant

    AI Assistant

    Provide a personal assistant that speaks the customer's language with secure, natural conversational experiences for mobile and web

Transform customer experience with out-of-the-box journeys and templates

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Create a dynamic banking experience with 150+ prebuilt journeys connecting many different core, payment and financial systems across banking, insurance, capital markets and payments.

Retail Banking

Integrate quickly with apps and platforms you already use

Frequently Asked Questions