Deflect callers to digital channels, boost agent productivity, and lower contact center costs with cloud based voice communication
Calls handled
per day
Uptime for seamless
connectivity
Virtual numbers
provided
Track contact-center performance through end-to-end monitoring and derive key insights through analytics
Get access to local and international Virtual Numbers and improve operational efficiency by routing calls to your agents anywhere
Resolve customer queries with an automated multi-level IVR menu and reduce agent efforts through dual tone multi-frequency (DTMF) input from customers
Facilitate a seamless connection of two on-call entities without disclosing phone numbers with number masking solution
Allow agents and customers to place a call instantly with a single click directly from the web or mobile app with click-to-call and click-to-video
Enable customizable and personalized recorded voice interactions without human intervention
Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback.